Shipping policy

Our products are shipped within 24 business hours from the date of purchase. No orders are processed over the weekend or on major holidays. Please allow 3-7 business days for shipping.

Any domestic order placed in the U.S. will have a flat rate for its shipping cost.

Our policy for unprotected parcels:

We will follow the claims policy with your selected courier to either locate your parcel or deem it as lost. This may take 1-2 weeks and is at the discretion of the courier.

If your parcel has a GPS location or photographic evidence that it has been delivered to your property, is with a neighbour or at a secure location, we are not responsible for a refund or replacement.